Common queries answered
Frequently asked Questions
Usually 2-5 working days, depending on your location. You can check your order status here.
You can create a new account here, or you can also do it during checkout.
You can change your address easily from My Account.
No, all your credit card information is stored securely on Stripe.com if you opt to save it during checkout.
Currently all plants & accessories are sold without any sales tax.
We are currently shipping to select EU countries. More countries will be added soon. See more info about the current available destinations in the Shipping Info. Feel free to get in touch with us to try and add your country sooner.
Usually yes, unless you order a TON of plants. We will notify you if the order needs to be split into multiple packages.