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✈ Free EU shipping on all orders over 199€

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

You can create a new account here, or you can also do it during checkout.

You can change your address easily from My Account.

No, all your credit card information is stored securely on if you opt to save it during checkout.

Currently all plants & accessories are sold without any sales tax.

We are currently shipping to select EU countries. More countries will be added soon. See more info about the current available destinations in the Shipping Info. Feel free to get in touch with us to try and add your country sooner.

Usually yes, unless you order a TON of plants. We will notify you if the order needs to be split into multiple packages.

If you need to swap an item

Returns and Exchanges

MyPlant has an easy 14-day return policy. If the plant returned is in the original condition, returns will always be accepted πŸ™‚

Please send us a photo of your package and contents. We will arrange a replacement item for you at the earliest possibility.

Oh no 😱! Please take a photo at the earliest possibility with a date and time written next to the delivery.

Returns are accepted via Itella Smartpost and delivery couriers. Please get in touch for specific details.

⬇ See the green bubble down here on this page. You can contact us via Facebook Messenger. Alternatively, see theΒ 

Please get in touch with us ASAP before the order has been shipped out.

It depends if the order has already been shipped out. Please contact us at the earliest possibility.

You can add your email to be notified in advance. However, we are working on a sourcing service, so if you have any special requests, please get in touch and lets discuss πŸ™‚

Free EU shipping

On all orders above 199€

Easy 14-day returns

14 days money back guarantee

100% Secure Checkout

MasterCard / Visa